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How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them (ProPublica)
How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them by Patrick Rucker, Maya Miller and David ArmstrongMarch 25, 5 a.m. EDT Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files. “We literally click and submit,” one former company doctor said. Series: Uncovered How […]